Services Status Page
All Systems Operational

About This Site

Welcome to Toky's page for real-time information on services status. Here, you'll find historical data on system performance.

Don't hesitate to get in touch with our support team at support@toky.co if you are experiencing a degraded service.

Outbound Calls Operational
Inbound Calls Operational
Web Apps Operational
Database Connectivity Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 21, 2021

No incidents reported today.

Apr 20, 2021

No incidents reported.

Apr 19, 2021

No incidents reported.

Apr 18, 2021

No incidents reported.

Apr 17, 2021

No incidents reported.

Apr 16, 2021

No incidents reported.

Apr 15, 2021
Resolved - The supplier has reinstated our account and inbound calls are operational again.

We will proceed with elaborating a post mortem in the coming days looking to explain what exactly happened in order to prevent issues like this from ever occurring again.
Apr 15, 07:04 UTC
Update - We received confirmation from the supplier that our account will be reinstated in 30 more minutes.
Apr 15, 06:35 UTC
Update - We have received a reply from our supplier acknowledging the problem and are waiting for a resolution.
Apr 15, 03:54 UTC
Update - We continue waiting for our account to be restored and we are still trying to get past the automated responses of their support system.
Apr 15, 01:47 UTC
Identified - We received an automated email from our supplier saying Toky's account was blocked temporarily. They did not provide a reason. We suspect this blocking was triggered by a faulty automated system on their end.

We are doing everything in our power to try to speak with an actual person on their end to get our account restored.

We will update this ticket as soon as we have more information.
Apr 15, 00:46 UTC
Investigating - We are investigating a general failure with one of our suppliers rejecting calls and messages arriving on numbers hosted in their platform.

This is primarily affecting customers in the US and Canada.
Apr 15, 00:30 UTC
Apr 14, 2021

No incidents reported.

Apr 13, 2021

No incidents reported.

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.